Introduction
This Privacy Policy explains how Memes AI(“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website, applications, and related services (collectively, the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, you should not use the Service.
Information we collect
We collect information in three main ways: information you provide directly, information collected automatically, and information from third parties.
- Account information. When you create an account, we collect your name, email address, password, and any profile details you choose to provide.
- Content you create. Memes, prompts, captions, uploaded screenshots or images, and other content you generate or upload through the Service.
- Usage and device data. We automatically collect device identifiers, browser type, operating system, IP address, referring URLs, and information about how you interact with the Service.
- Payment information. If you subscribe to a paid plan, our payment processor collects billing details. We do not store full card numbers on our own servers.
How we use your information
We use information about you to:
- Provide, maintain, and improve the Service.
- Generate, refine, and personalize meme outputs based on your prompts.
- Communicate with you about your account, security, billing, and product updates.
- Monitor and analyze usage trends, debug issues, and prevent abuse.
- Comply with legal obligations and enforce our Terms of Service.
Data retention
We keep personal information for as long as your account is active or as needed to provide the Service. We may retain certain information for longer where required to comply with legal obligations, resolve disputes, or enforce our agreements.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. You can exercise most of these rights from inside your account, or by contacting us at [email protected].
Data security
We use industry-standard technical and organizational measures to protect your information, including encryption in transit and access controls. No system is perfectly secure, however, and we cannot guarantee the absolute security of any information you transmit to us.
International transfers
Memes AI is headquartered in Sydney, Australia and we primarily process information in Australia. We may also use service providers located in other countries. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect information transferred internationally in compliance with the Australian Privacy Act 1988 (Cth).
Children's privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
Contact us
If you have any questions or requests about this Privacy Policy or our handling of your personal information, please email us at [email protected] or visit our contact page.